Amazon is developing wearable smart-glasses for its Delivery Service Partner (DSP) drivers to enable a truly hands-free delivery workflow. The glasses deploy AI-powered computer-vision and heads-up display functionality so that a driver can scan packages, follow walking turn-by-turn navigation and receive delivery instructions directly in their line of sight, thus eliminating frequent phone glances and helping maintain attention on the road or the delivery environment.
The company emphasises driver-input in the design: hundreds of Delivery Associates tested early versions of the glasses, and their feedback influenced ergonomics, display clarity, battery design and safety-features. Looking ahead, Amazon plans to evolve the platform with features like real-time defect-detection, ambient hazard alerts (e.g., pets, lighting) and seamless integration across the full delivery journey, from the station, to vehicle, to doorstep.
More information:
https://www.aboutamazon.com/news/transportation/smart-glasses-amazon-delivery-drivers
