Recently, I co-authored a short conference paper that was published in Eurographics 2024 entitled “Emotional Responses to Exclusionary Behaviors in Intelligent Embodied Augmented Reality Agents”. The study investigated how interactions with intelligent agents, embodied as AR avatars displaying exclusionary behaviors, affect users' emotions. Six participants engaged using voice interaction in an AR knowledge acquisition scenario with two ChatGPT-driven agents.
Results suggest a post-interaction emotional shift, manifested by decreased positive and negative affect-aligning with previous studies on social exclusion. Qualitative feedback revealed that some users attributed the exclusionary behavior of avatars to system glitches, leading to their disengagement. Our findings highlight challenges and opportunities for embodied intelligent agents, underscoring their potential to shape user experiences within AR, and the broader XR landscape.
More information: